Owner’s Biography - Dr Glenn Carter
“I was born and educated in New Zealand and studied medicine at Auckland University. After completing the first three years of Med School I gained the degree of Bachelor of Human Biology (BHB). Instead of going straight into 4th year I undertook a research degree and completed a Master of Human Biology with First Class Honours (MHB (Hons)), and then carried on to complete a Doctorate of Philosophy (PhD) in Pathology.
My PhD research focused on stabilizing endocardial tissue following infarction and hence preventing the development of mural thrombosis. Following this I undertook a post-doctoral position with Ciba Geigy, firstly in the UK and then in Switzerland. I then returned to the 4th year of Med School, completed the course, and graduated in medicine.
Soon after that I moved to Sydney where I worked at Royal Prince Alfred Hospital for a couple of years. I later re-joined the pharmaceutical industry where I have had senior management roles with 3 multinational pharmaceutical companies (Roussel Uclaf, Eli Lilly and Otsuka).
During this period I gained wide experience across a number of therapeutic areas including cardiovascular, anti-infectives, rheumatology, inflammatory bowel disease, diabetes, osteoporosis, oncology, respiratory, neurology and psychiatry.
I have been involved with clinical trial management, strategic planning, business process re-engineering and change management initiatives. During this period I also completed a Master of Business Administration (MBA) at Macquarie University in Sydney, and in 1997 I set up my company, Pharmaceutical Professionals.
The company’s first office was in Edgecliff and after a year we moved to Double Bay and then to North Ryde. After 7 years at Research Park Drive we moved, in 2007, to our current location at Level 2, 101 Waterloo Road North Ryde, where we currently have 40 staff. In late 2008 we also opened our Melbourne office at 410 Collins Street and are planning additional offices in the future.
We are in a very strong position in the marketplace. We've been in business for over 15 years, have an excellent infrastructure and a team of wonderful and talented staff. We connect widely throughout our industry and this attracts a range of candidates and clients who are extremely loyal to our business. We provide a great service and this results in repeat business and many referrals. The way we will continue to do this is to constantly fine-tune the business model by seeking feedback (both internally and externally) and responding to that feedback, and thereby embracing a culture of continuous improvement.
Today, as the owner and Managing Director, I have overall responsibility for ensuring that quality and service levels are exceeded through the on-going review of all recruitment activities, managing staff training and development and being available to address any client or candidate issue”.